At Asma Aromatics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website, purchasing products, or interacting with our services.
1. Information We Collect
We may collect the following information:
- Name, email address, phone number, and shipping address.
- Billing and payment information required to process orders.
- Order history, product preferences, and customer support communications.
- Device information, browser type, IP address, and website usage data.
- Information collected through cookies and similar technologies.
2. How We Use Your Information
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Send order confirmations, shipping updates, and service notifications.
- Improve our website, products, and customer experience.
- Prevent fraudulent transactions and enhance security.
- Comply with legal and regulatory requirements.
3. Payment Information
Payments made through our website are processed by secure third-party payment gateways. Asma Aromatics does not store your complete debit card, credit card, banking, or payment credentials on its servers.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality, remember user preferences, analyze traffic, and enhance your shopping experience. You may disable cookies through your browser settings, although some features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information. Information may be shared only with:
- Shipping and logistics partners for order delivery.
- Payment gateway providers for transaction processing.
- Technology and service providers supporting our operations.
- Government authorities or legal entities when required by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet-based transmission can be guaranteed to be completely secure.
7. Order & Delivery Information
Personal information provided during checkout is used solely for order processing, delivery coordination, customer communication, and related service requirements.
8. Marketing Communications
With your consent, we may send promotional emails, offers, product updates, and newsletters. You may unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails.
9. Your Rights
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of information where legally permissible.
- Withdraw consent for marketing communications.
- Request clarification regarding how your data is used.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of such external websites. We encourage users to review the privacy policies of those websites separately.
11. Children's Privacy
Our products and services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
Asma Aromatics reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately upon publication.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us: